We have noticed that we get heaps of messages at surprisingly late hours and on weekends. It’s understandable that there are as many approaches to working hours and methods as there are people, so help is needed also after office hours. Allow us to introduce Library Bot Uffe! From now on, you can reach it at the bottom of our website around the clock. Please remember that Uffe is still a rookie when it comes to library know-how, but it can already help you with the most common questions that we encounter at the library.
Using Library Bot Uffe is simple: just click the options that the bot provides to find the information you need. However, occasionally it’s necessary to reach a librarian. If Uffe doesn’t know the answer to your question, we still offer the possibility to live chat with a librarian from 9-15 on weekdays. It’s always possible to leave a message through Uffe, and we will get back to you as soon as possible.
We warmly encourage you to test Uffe and give us feedback. This will help us to make the library bot more useful for you.
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